At Chosma, we are committed to providing high-quality products that meet your expectations. To ensure your satisfaction, we offer the following warranties on our products:

Product Warranty

Duration: All Chosma products come with a standard 1-year warranty from the date of purchase.

Coverage: This warranty covers any manufacturing defects in materials and workmanship under normal use during the warranty period.

Warranty Terms and Conditions

1. Eligibility: The warranty is valid only for products purchased directly from the Chosma website or authorized dealers. Proof of purchase is required.

2. Scope of Warranty: The warranty covers manufacturing defects in materials and workmanship. It does not cover:

   • Damage caused by accidents, misuse, abuse, or neglect.
   • Normal wear and tear.
   • Unauthorized repairs or modifications.
   • Damage caused by external factors such as fire, flood, or other natural disasters.

3. Claim Process: To make a warranty claim, please follow these steps:

   • Contact our customer service team at [Customer Service Email] with your proof of purchase and a detailed description of the issue.
   • Our team will evaluate your claim and, if approved, provide instructions for returning the product.
   • Upon receipt and inspection of the product, we will repair or replace it, at our discretion, free of charge.

4. Shipping Costs: The customer is responsible for shipping costs to return the product to us. Chosma will cover the cost of shipping the repaired or replaced product back to the customer.

5. Limitation of Liability: Chosma’s liability is limited to the repair or replacement of the defective product. We are not liable for any incidental or consequential damages.

Extended Warranty

Availability: Customers have the option to purchase an extended warranty for an additional fee at the time of purchase. The extended warranty extends the coverage period by an additional year.

Terms: The extended warranty follows the same terms and conditions as the standard warranty.

Contact Us

If you have any questions about our warranty policy or need assistance with a warranty claim, please contact us at:

• Email: info@delmarchio.com
• Phone: +91 9874211060
• Address: Del Marchio Eyewear Private Limited Webel Tower-1, BN-Block,Plot-4,5th Floor, Office Module No. 501, Salt lake, Sec-V, Kolkata - 700091.

We are here to help and ensure your experience with Chosma products is exceptional.